We are bound by the National Privacy Principles in the Privacy Act in relation to the handling of personal information.

Personal Information

• 115 Solutions Pty Ltd collects information when we provide our service to you. Generally we collect information when we commit to a service call and will never disclose to others, or allow it out of our control.

How we collect and use your personal information

• We collect personal information from you whenever you communicate with us by any media. This includes (but is not limited to) registration on the site or sending us an email. The information we collect about you includes information about your organisation and contact details.

Why do we collect personal information

• We collect your personal information for the following purposes:
  • To keep you informed of our products and services
  • To create a database of companies and contact personnel
  • Processing the information for the purpose of attending service calls and subsequent maintenance services
  • Statutory and regulatory compliance
  • Transferring to service suppliers who undertake processing on our behalf and at our direction
  • To provide you with information relating to any service provided to you by any third parties, including but not limited to the service provided to you by ourselves or our Contractor in response to your request for service
  • Transferring any personal information to any subsidiary or group company
  • The administration of your upgraded warranty and maintenance
  • To process any enquiries raised by you and other communications initiated by you in relation to your dealings with 115 Solutions Pty Ltd

Protection of your personal information

• 115 Solutions Pty Ltd takes all reasonable steps to protect your personal information from unauthorised access, use, disclosure or loss. These steps include the use of encryption systems, passwords, firewalls and physical restriction to computer hardware storing personal data.

Disclosure of your personal information

• We only pass on contact and work related details, but do not pass your personally identifiable information on to any companies that we work with.
• We will not supply any sensitive information about you or your organisation to any third party without your consent.

Monitoring of telephone calls and emails

• Your telephone calls to us are not recorded or monitored.

Cookies

• We do not use technology to track the patterns of behaviour of visitors to the site. This includes using a 'cookie', pieces of information that are transferred to an individual user's hard drive for record keeping purposes.

Access to your personal information

• If you wish to access the information that we hold about you, you may do so by contacting us as shown below.

How to contact us

• If you have any queries with regards to this privacy policy, please feel free to contact us by email at rolf@115solutions.com.au or by contacting us at:

  115 Solutions Pty Ltd
  PO Box 3222 Nth Nowra NSW 2541
  2/85 Worrigee St Nowra NSW 2541

Changes to privacy policy

• We may change our privacy policy from time to time. If we do so, we will advise of any changes on this website.

Additional information about privacy

• For more information about privacy issues in Australia, visit the Australia Federal Privacy Commissioner's website - www.privacy.gov.au.